Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service for its ...

today announced that it has once again been positioned by Gartner as a Leader in the Magic Quadrant for Contact Center as a Service for its Completeness of Vision and Ability to Execute.

a Command Center for unified data, Journey Predictions for account prioritization, Keyword Location Targeting to identify the geographic regions where tracked keywords are showing intent, and Contact ...

Gartner, Magic Quadrant for Contact Center as a Service, Drew Kraus, Pri Rathnayake, Megan Fernandez, Pankil Sheth, Jason Bridge, 28 October 2024. GARTNER is a registered trademark and service ...

Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has once again been positioned by ...

today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall for its ...

NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall for ...

NICE has announced that Gartner has recognised NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner® Magic Quadrant ...