To be included in Gartner’s 2020 Magic Quadrant for IT Service Management Tools, vendors needed at least $40 million in annual revenue derived from ITSM products with at least 20 percent year ...

has been named a Leader in the first ever 2024 Gartner ® Magic Quadrant™ for AI Applications in IT Service Management (ITSM). This report evaluated completeness of vision and ability to execute ...

The company focuses on the midmarket, according to Gartner. In the research firm’s 2022 Magic Quadrant for ITSM, Gartner ranked SysAid among the “niche players.” SysAid had posted earlier ...

Gartner, Inc. today announced its list of 10 top strategic technology trends that organizations need to explore in 2025. Analysts presented their findings during Gartner IT Symposium/Xpo, taking ...

"We are thrilled with the outcome of the Gartner recognition of our company ... engineering views, and ITSM integrations. ATSG's strategy for all their MNS offerings is geared toward reducing ...

Now Assist for ITSM also integrates with Copilot for Microsoft 365 and Slack. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise ...

ATSG, a leading global managed services and solutions company, has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services. The evaluation was based on their ...

October 15, 2024--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner ® Magic Quadrant™ for AI Applications in ...