Storyteller, actor and filmmaker Sudhanshu Rai is renowned for his extensive repertoire of over 500 stories across radio and ...

Equally, because the nature of the work in the BPO industry often means working in shifts that don’t necessarily conform to a ...

In recent years, the growth of the business process outsourcing (BPO) industry in the Philippines has been unprecedented, ...

THE INFORMATION technology and business process management (IT-BPM) industry can provide improved customer service through the use of artificial intelligence (AI) technology that neutralizes accents, ...

Innovature BPO, a leading provider of outsourcing services in finance & accounting, business intelligence, customer support and call center services, digital marketing services and post-production, is ...

Last month, BMI, a unit of Fitch Solutions, said the Philippines’ BPO industry might shrink as AI use in workplaces ... which supports flexible work arrangements and will likely result in more vacant ...