a Command Center for unified data, Journey Predictions for account prioritization, Keyword Location Targeting to identify the geographic regions where tracked keywords are showing intent, and Contact ...

In a recent ranking of automakers by how “digital" they are, technology consulting firm Gartner put Tesla ... VW’s big ...

The Germans were impressed by what they found in California: a car that had been retrofitted so that the controls for ...

Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

Our expanded partnership with Five9 takes this even further, combining the best of both platforms to streamline and unify ...

further straining the efficiency of the contact center. Customers face confusing menu options, long wait times and incorrect ...

WARSAW, Poland, Nov. 13, 2024 (GLOBE NEWSWIRE) -- Duck Creek Technologies, the global intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, announced ...

Mitel ®, a global leader in business communications, today announced it has been positioned as a Leader in the Aragon Research Globe™ reports for both Intelligent Unified Communications and ...

He most recently served as chief franchise and development officer at European Wax Center, where he oversaw its expansion to more than 1,000 locations. He also held senior leadership positions at ...