SAN FRANCISCO, Nov. 13, 2024 (GLOBE NEWSWIRE) -- RollWorks, a division of NextRoll, Inc., has been recognized as a Visionary in the latest 2024 Gartner ® Magic Quadrant™ for Account-Based Marketing ...

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 7, 2024-- 8x8, Inc. (NASDAQ: EGHT), a ...

Gartner defines the finance transformation strategy consulting ... With over 40 years... at 14:23 Contact Center Market to Grow by USD 208.2 Billion from 2024-2028, as Cloud-Based Solutions Drive ...

Lanny McDonald's 10-year term as Hockey Hall of Fame chairman will end in June 2025, with fellow Hall of Famer Mike Gartner ...

Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and spot ...

The high street opticians chain has swapped Oracle support for Pinnaker third-party support, to help drive its business ...

COMPANY NEWS: NICE has announced that Gartner has recognised NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall ...

Numerous VMware customers I spoke with said their VMware costs rose 300 percent after Broadcom's takeover. Some companies have cited even higher price hikes—including AT&T, which claimed that Broadcom ...

–(BUSINESS WIRE)–Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has once again been positioned by Gartner as a Leader in the Magic Quadrant for Contact Center ...