In recent years, the growth of the business process outsourcing (BPO) industry in the Philippines has been unprecedented, ...

Storyteller, actor and filmmaker Sudhanshu Rai is renowned for his extensive repertoire of over 500 stories across radio and ...

By Buertey Francis BORYOR In a bold step to position Ghana as the destination of choice for business process outsourcing (BPO ...

Innovature BPO, a leading provider of outsourcing services in finance & accounting, business intelligence, customer support and call center services, digital marketing services and post-production, is ...

THE INFORMATION technology and business process management (IT-BPM) industry can provide improved customer service through the use of artificial intelligence (AI) technology that neutralizes accents, ...

South Africa leads in CX outsourcing, with the US its fastest growing source market for global business services from South Africa, writes Clinton Cohen, CEO of iContact BPO. As South Africa continues ...

During the conference, Finance Secretary Ralph Recto emphasized the importance of a business environment that supports ...