T-Mobile Strikes Deal With OpenAI
Companies say new AI platform will harvest data on customer interactions to improve service.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of success for telecom companies. T-Mobile has a relatively low subscriber-churn rate, reporting the best in the industry in an earnings report in July.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI, along with coding and marketing.
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
"T-Mobile deeply understands how to delight customers, and is driven to deliver better, more personalized solutions," said OpenAI CEO Sam Altman. "We're thrilled to partner with them to build faster, more intuitive, and accessible experiences for millions of people."
T-Mobile US, OpenAI strike customer data deal
T-Mobile US forged a multi-year agreement with OpenAI to provide it with customer data for an intent-driven AI-decisioning platform.
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday.Why it matters: Customer service has emerged as one of the top business uses for generative AI,
OpenAI Partners with T-Mobile to Build AI Agents for Customer Service
T-Mobile announced a multi-year partnership with OpenAI to create AI agents for a customer service platform called IntentCX.
T-Mobile Partners with OpenAI to Revolutionize Customer Service
T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to improve customer service, streamline operations, and develop new AI-powered products.
T-Mobile thinks more AI is just what its customer service needs
T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service experience.
Greek Reporter14h
T-Mobile and OpenAI Strike a Deal to Create IntentCX
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships
Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...
T-Mobile US (NasdaqGS:TMUS) Unveils T-Priority for First Responders and Partners with OpenAI for IntentCX
T-Mobile US (NasdaqGS:TMUS) is currently experiencing a mix of significant growth and notable challenges. Recent developments ...
T-Mobile's AI efforts aim to make 5G interesting again
T-Mobile recently hosted the company's Capital Markets Day, where they displayed a respectable effort to reignite excitement around 5G and what it can do to enhance ...
T-Mobile forecasts adjusted free cash flow up to $19 bln in 2027
Telecom operator T-Mobile said on Wednesday it expects adjusted free cash flow to be between $18 billion to $19 billion in ...
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T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...