People prefer a view of palm trees outside their office windows over paradise-inspired desktop wallpaper. At least that can ...

When did you last get to speak to a human customer service agent at the first ring? Whether it is your bank, travel agency, hospital or appliance company, you are subjected to automated voices ...

ALLENTOWN, Pa. – Uline is looking to grow their workforce in the Lehigh Valley. Uline will be hosting a hiring event on Wednesday, Sept. 4 from 12 p.m. to 7 p.m. to fill day and night shift ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. If 82% of U.S. consumers feel the U.S. government doesn’t provide ...

According to Zendesk, 73% of customers are likely to switch to a competitor if they do not receive consistent customer service. This highlights the importance of maintaining a strong, feedback ...

Go to their official website to get in touch with their customer service representatives. You can get the most recent information about how to get in touch with their support team on this website.

Netlink will also re-sell Aprecomm’s customer experience applications to its service provider customers to create better online experiences for homes and businesses. In addition to serving both ...

There's a simple reason the Racine Theatre Guild is performing Agatha Christie's "Murder on the Orient Express” to open its ...

Marketers can use a range of data including first party data such as contact data, demographics, customer service, digital marketing interactions, customer satisfaction, social media interactions ...

delivering excellent customer service is seen as vital to differentiate your product or service. Keeping up with all these channels can be time consuming and complicated, so implementing an ...