Ujet, an AI-powered cloud contact center startup, locked up a $76 million Series D led by Sapphire Ventures, with ...

The cloud contact center company Ujet Inc. said today it has closed on a $76 million late-stage round of funding, earmarking ...

Surveys showed limited use of the drive-thru lane. Here are ways for South Bend residents to pay bills in person, online or ...

Partnership with Shueisha aims to localize Shonen Jump+ service's 1-shot manga stories on emaqi for free AI localization company Orange Inc. launched its new e-bookstore service "emaqi" in the ...

ALLENTOWN, Pa. – Uline is looking to grow their workforce in the Lehigh Valley. Uline will be hosting a hiring event on Wednesday, Sept. 4 from 12 p.m. to 7 p.m. to fill day and night shift ...

California zip line worker Joaquin Romero is believed to have sacrificed himself to save a customer. Social media users are continuing to pay tribute to a 34-year-old who worked at La Jolla Zip Zoom ...

I’ve often heard the phrase “if you love what you do, you’ll never work a day in your life,” and you probably have, too. For most of us, outside of the people who taste-test new ice cream ...

He’s surveyed thousands of pet owners and homeowners, listened to hundreds of customer service calls and spoken with dozens of industry experts to understand homeowners’ common pain points and ...

According to Zendesk, 73% of customers are likely to switch to a competitor if they do not receive consistent customer service. This highlights the importance of maintaining a strong, feedback ...

Marketers can use a range of data including first party data such as contact data, demographics, customer service, digital marketing interactions, customer satisfaction, social media interactions ...

delivering excellent customer service is seen as vital to differentiate your product or service. Keeping up with all these channels can be time consuming and complicated, so implementing an ...