mPulse has been recognized by Gartner in recent research ... resulting in a 35% decrease in service center call volume and a nearly 4x increase in the number of claims processed per FTE per day. An ...

What’s good about this list is the buckets or “themes” that Gartner likes to call them. It’s impossible not to group them ...

Gartner Magic Quadrant for cloud platform services leaders AWS, Microsoft Azure, Google, IBM, Oracle, Alibaba Cloud, Huawei ...

VivoAquatics, a leading water management solution company, today announced the results of an independent survey, which revealed the importance of water safety and sanitation at municipality's ...

People want to know how to evacuate, where to find shelter or when it will be clear to return home. The contact center ...

CyberArk Software Ltd. (NASDAQ:CYBR) Q3 2024 Earnings Call Transcript November 13 ... We were pleased to be named a leader in ...

See how advanced customer journey analytics enables businesses to craft personalized experiences that meet modern customer ...