Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks.
But are resellers, SIs and consultancies ready to fully capitalise on a market Gartner forecasts will grow by more than eight per cent this year to $76.9bn (£50bn)? With this question in mind, CRN has ...